Voxio Phone Setup Guide
Your phone comes pre-configured — just plug it in and you are ready to go. Follow these five simple steps.
Getting Started
Unbox Your Voxio Phone
Open the box and you will find: the Voxio Phone handset, a power adapter, an Ethernet cable, and a Quick Start card. Remove all packaging materials and set the phone on a flat surface near your internet router.
Keep the Quick Start card handy — it has your unique device ID in case you ever need support.
Connect to Power and Internet
Plug the power adapter into the back of the Voxio Phone and into a wall outlet. Then connect one end of the Ethernet cable to the port labeled INTERNET on the back of the phone, and the other end to an available LAN port on your home router.
Use the included Ethernet cable. WiFi is not supported — a wired connection ensures the best call quality.
Wait for It to Boot
Once plugged in, the Voxio Phone will power on automatically. You will see the status light cycle through colors as it starts up. Wait for the light to turn solid green — this usually takes 1-2 minutes. A solid green light means the phone is connected to the VoxioTalk service and ready to use.
If the light stays amber or blinks for more than 5 minutes, check the troubleshooting section below.
Test by Pressing a Speed Dial Button
Pick up the handset and press any of the five speed dial buttons on the front of the phone. Each button is labeled with the name you set during signup. The phone will dial that contact immediately — no need to dial a number. Make a test call to confirm everything is working.
If you need to change who is on each button, log into your dashboard at voxiotalk.com/dashboard.
Manage Settings from Your Dashboard
Your online dashboard is where you manage everything: update speed dial contacts, block unknown callers, set quiet hours, check voicemail messages, review call history, update your E911 address, add more lines, and manage billing. Log in anytime at voxiotalk.com/dashboard.
Bookmark the dashboard on your phone or computer so you can make changes quickly.
What Is in the Box
Voxio Phone Handset
Power Adapter
Ethernet Cable
Quick Start Card
Troubleshooting
Running into an issue? Here are the most common problems and how to fix them.
Still Need Help?
If these steps do not solve your issue, our support team is here to help. We respond within one business day.